Smeg Kettle Problems : 5 Known Issues (Explained)

Smeg kettles are renowned for their sleek design and great heating capabilities. They are stylish appliances that have become a staple in kitchens around the world, providing a quick and efficient way to boil water for tea, coffee and other hot beverages. Smeg kettles however are prone to having problems despite their high quality look and in this article we will look at some of the problems that you may encounter with a Smeg kettle. Let’s find out more.

Table of Contents

What Is A Smeg Kettle?

This is a modern, electric appliance designed to quickly heat water to a boiling point. They have a retro-inspired design and vibrant colors thus can add a touch of style to any kitchen. These kettles are equipped with a variety of features, such as a water level indicator, a removable limescale filter and a 360-degree swivel base for easy handling. Smeg kettles are also known for their safety features, including automatic shut-off and boil-dry protection.

Smeg Kettle Problems

1. Kettle Not Turning On

If your Smeg kettle is not turning on, there are a few potential causes like;

  • A faulty power outlet
  • A faulty switch
  • A tripped circuit breaker

Troubleshooting The Kettle Not Turning On Problem

  • First make sure that the kettle is properly plugged into a functioning power outlet because sometimes a loose or faulty connection can prevent the kettle from receiving power.
  • If the kettle is securely plugged in and still not turning on then you may want to check the power switch.
  • Also check your home’s circuit breaker panel to see if any circuits have been tripped and reset them if necessary.

2. Kettle Not Boiling Water

If your Smeg kettle is turning on but is not boiling water then you may have an issue with;

  • The water level
  • Limescale buildup

Troubleshooting The Kettle Not Boiling Water Problem

  • First check the water level in the kettle and then fill the kettle with an adequate amount of water also making sure it does not exceed the maximum mark and then try boiling again.
  • You need to descale the kettle by mixing equal parts of water and vinegar in the kettle, bringing the mixture to a boil and then letting it sit for approximately 30 minutes. Then empty the kettle, rinse it thoroughly and boil fresh water to remove any residual vinegar taste.
  • If neither of the above steps solves the problem then it’s possible that there may be a more significant problem with the kettle’s heating element or thermostat. Therefore it is advisable to contact Smeg customer support or take the kettle to an authorized service center for professional assistance.

3. Kettle Leaking Water

A leaking Smeg kettle can be a frustrating issue, but it is not uncommon. There are a few potential causes of your Smeg kettle leaking water like;

  • A loose or damaged water filter spout
  • A faulty gasket or seal

Troubleshooting The Kettle Leaking Water Problem

  • Make sure that the water filter and water spout are securely attached and undamaged.
  • Check the seal or gasket for wear or damage. If you find a faulty seal or gasket then you will have to get them completely replaced.
  • Excessive condensation can sometimes be mistaken for a leaking kettle. This occurs when the kettle is filled with cold water and the exterior temperature is somewhat warmer. The temperature difference causes condensation to form on the kettle’s exterior and thus creating the illusion of a leak, so be sure to wipe off your kettle.

4. Kettle Making Strange Noises

If your Smeg kettle is making strange noises whilst boiling your liquid, it is important to note that some level of noise is expected during the boiling process but certain sounds can mean that there’s a problem with;

  • Limescale buildup
  • A loose or faulty component

Troubleshooting The Kettle Making Strange Noises Problem

  • As the kettle heats up, limescale buildup can cause vibrations and create a rattling or humming sound. So you need to descale the kettle as previously mentioned.
  • You need to check for any loose screws or parts and tighten or replace them as necessary. If the noise persists then it’s best to contact Smeg customer support or seek professional assistance for further assistance and repair information.

5. Kettle Not Turning Off Automatically

If your Smeg kettle is not turning off automatically as it should then it is essential to address the issue prevent overheating and thus damaging the kettle. This problem is usually due to;

  • A malfunctioning thermostat
  • A clogged or faulty shut-off switch

Troubleshooting The Kettle Not Turning Off Automatically Problem

  • The thermostat is responsible for detecting the water temperature and triggering the shut-off mechanism. It is advisable to contact Smeg customer support or take the kettle to an authorized service center for repair or replacement.
  • Be sure to carefully clean the shut-off switch following the instructions in the Smeg kettle’s instruction manual.

How To Prevent Problems With A Smeg Kettle

  • Be sure to descale the kettle regularly to help remove mineral deposits and limescale buildup.
  • Wipe the exterior of the kettle with a damp cloth to remove any stains, fingerprints or spills.
  • Avoid using abrasive cleaners or harsh chemicals that may damage the kettle’s finish.
  • After each use make sure to empty the kettle and allow it to air dry before storing. This helps prevent moisture buildup and reduces the risk of mold or unpleasant odors.
  • Do not exceed the maximum water level mark when filling the kettle. Overfilling can cause water to spill out during boiling, potentially damaging the kettle and posing a safety hazard.
  • When handling the kettle, use the handle and avoid touching the hot surfaces.

Can I Use My Smeg Kettle To Heat Liquids Other Than Water?

Smeg kettles are basically designed for boiling water but it is said that they can also be used to heat other liquids, such as soups or broths. However, it is essential to always refer to the manufacturer’s instructions because certain liquids may have different boiling points or properties that could potentially damage the kettle or affect its performance.

Can I Leave Water In My Smeg Kettle Overnight?

It is not recommended to leave water in the kettle overnight because stagnant water can lead to the growth of bacteria or mold, affecting both the kettle and the taste of the boiled water. To keep optimal hygiene and functionality it is important to empty the kettle after each use and allow it to air dry before storing it..


As you have read Smeg kettles require quite a lot of love and care, however this is only due to the fact that they are stylish and efficient appliances that can enhance any kitchen. Although you will encounter some challenges from time to time whilst you’re using them, you can be sure that if you familiarize yourself with the tips in this article, you’ll be able to tackle those challenges with ease in no time. This way you can go back to wondering just how great an addition a Smeg kettle is to your kitchen.