Ajax alarm systems are popular security solutions that provide homeowners and businesses with reliable protection against burglary and intruders. Despite this however, Ajax alarms can sometimes experience problems that may compromise their effectiveness. This can be frustrating, especially when you’re relying on your alarm system to keep your property safe. Fortunately, most common Ajax alarm issues are easily fixable with some basic troubleshooting. In this article we’ll look at some of the most common Ajax alarm problems. And here they are.
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What Is An Ajax Alarm?
An Ajax alarm is a modern security system that uses wireless technology to detect and alert you of potential security threats and intrusions. It is easy to install, and you can control it using your smartphone, tablet, or computer. Ajax alarm systems are designed to be user-friendly, and they come with good features that make them an ideal security solution for any home or business. Ajax alarms use a combination of sensors to detect potential intruders. The sensors include motion detectors, door and window sensors, glass break detectors, and smoke detectors. When the sensors detect a potential threat, they send a signal to the Ajax alarm hub, which then activates the alarm and sends an alert to your smartphone or other connected device.
Ajax Alarm Problems
1. Connection Issues
If your alarm system is having trouble connecting to your Wi-Fi network, it won’t be able to send alerts to your smartphone or other connected devices. This can be a serious problem because it means that you won’t know if there is a potential security threat until it’s too late. Here are some solutions to fix the connectivity issues:
Troubleshooting The Connection Issues
- The first thing you should do if you’re experiencing connectivity issues with your Ajax alarm system is to check your Wi-Fi network and power source. Make sure that your Wi-Fi network is working correctly, and that your Ajax alarm system is within range of the network.
- Also check that your Ajax alarm system is getting power from a reliable and working power source. If your Ajax alarm system is not getting enough power, it won’t be able to connect to your Wi-Fi network and send alerts to your smartphone or other connected devices.
- As a last resort you can reset you Ajax alarm system. To reset your Ajax alarm system, press and hold the reset button on the back of the Ajax alarm hub for 10 seconds. This will reset the system and allow it to reconnect to your Wi-Fi network.
2. False Alarms
False alarms can be frustrating because they can disrupt your daily routine and make it difficult to trust your Ajax alarm system. False alarms can be caused things like;
- Your pet(s)
- Air (if the sensitivity setting is too high)
Troubleshooting False Alarm Problem
- If your Ajax alarm system is experiencing false alarms, it may be because the motion sensor sensitivity is set too high. The motion sensor sensitivity determines how sensitive the Ajax alarm system is to movement.
- If the sensitivity is set too high, the Ajax alarm system may trigger a false alarm if there is any movement in the room such as from pets, fans, or even air conditioning.
- To adjust the motion sensor sensitivity, open the Ajax app on your smartphone or other connected device, and navigate to the settings menu. From there, you should be able to adjust the motion sensor sensitivity to a lower setting.
- This also should help to reduce the number of false alarms that your Ajax alarm system experiences.
3. Low Battery Notifications
Another issue that Ajax alarm users experience is low battery notifications. If your Ajax alarm system is running low on battery power then it won’t be able to detect potential security threats or send alerts to your smartphone or other connected devices. This can be due to;
- Low battery power
- A faulty charging cable
- Low power from source
Troubleshooting Low Battery Notifications Problem
- If you’re receiving low battery notifications on your Ajax alarm system, it’s time to replace the batteries or charging cable.
- Make sure that you’re using the correct type of batteries or charging cable for your Ajax alarm system.
- Once you’ve replaced the batteries or charging cable, make sure that your Ajax alarm system is getting enough power by checking the power source.
4. Sensor Issues
These issues can dramatically affect the functionality of the entire Ajax alarm system without question because as mentioned above, the Ajax alarm system uses a combination of sensors to work and if they do not, the entire system may malfunction. Such issues can be due to;
- Low or weak batteries
- Damaged or dirty sensors
- Electrical surges
Troubleshooting Sensor Issues
- First be sure to replace the batteries with new ones when the sensors are having issues.
- Check that the power source is not burnt or damaged in any way.
- If you follow the above troubleshooting methods and the Ajax alarm system is still malfunctioning due to sensor issues then you may have to call in an alarm system technician to repair and replace the sensors.
5. Alarm System Not Arming Or Disarming
If your Ajax alarm system is not arming or disarming correctly, it could be because of;
- A problem with the app settings
- User permissions
Troubleshooting The System Not Arming Or Disarming Problem
- You should do is check the app settings and user permissions. Make sure that the app settings are set correctly, and that you have the correct user permissions to arm and disarm the Ajax alarm system.
- If you’re still experiencing issues after checking the app settings and user permissions, try resetting your Ajax alarm system.
- To reset your Ajax alarm system, press and hold the reset button on the back of the Ajax alarm hub for 10 seconds. This will reset the system and allow it to reconnect to your Wi-Fi network.
How To Prevent Problems With The Ajax Alarm System
- Check that your Ajax alarm system is up to date with the latest software updates. You can check for these updates in the Ajax app’s settings.
- Make sure that your Ajax alarm system is connected to a reliable Wi-Fi network.
- Try moving your Ajax alarm system closer to your Wi-Fi router to improve the connectivity.
- If you’re still experiencing issues then you should not hesitate contact Ajax customer support for further assistance.
Is The Ajax Alarm System Any Good?
Yes. Ajax alarm systems are some of the world’s best alarm systems.
Does The Ajax Alarm System Alert You When You’re Away?
You can use the Ajax alarm system’s WI-FI capabilities to remotely control and access it. Further more when there is an intrusion in your house and you’re away, the alarm system will alert you and the authorities whilst simultaneously sounding an alarm (as long as it is connected.)
Conclusion
Ajax alarm systems are reliable and effective security solutions that can give homeowners and businesses a healthy dose of peace of mind.But like most electronic systems, the Ajax alarms can experience technical difficulties that may compromise their ability to function properly. Fortunately, most common Ajax alarm issues are easily fixable with some basic troubleshooting. If you’re still experiencing issues, don’t hesitate to contact Ajax customer support for further assistance. With the troubleshooting steps in this article then you can get your Ajax alarm system up and running again in no time.